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Step 1
Open Outlook for Mac, then in the top left corner of the outlook window, click on the Tools tab.
Step 2
In the Tools tab, click on the Accounts icon.
Step 3
On the left side of the account window, click on your email address to select it.
Step 4
Then in the bottom right corner of the window, click on the Advanced button.
Step 5
At the top of the new window, select the Delegates tab.
Step 6
In the section Open these additional mailboxes select the + symbol
Step 7
In the new window that appears, click on the search bar and type in the name or address of the mailbox you are trying to add.
Step 8
Select the needed address from the search list, then click Add.
Note: If, after clicking "Add" a message appears, prompting you to contact the user for permission, this means that you do not have permission to access that mailbox. Contact the IT Help Desk at helpdesk@pointpark.edu if this issue appears, and request access to the needed account.
Step 9
On the Accounts window, the added account should show up in the list "Open These Additional Mailboxes". Select OK to close the window.