How to Connect to University Wi-Fi on a Windows PC
Step 1 – Open your Wi-Fi settings
First, you’ll want to go into your network settings by clicking on the network icon in the bottom right of your screen. Once there, you should see the Wi-Fi settings like this:
![](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NDAzNzE0ODQ5MywiZG9tYWluIjoicG9pbnRwYXJrLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.J543dU7tmaWsi8X_T35kMoNIH3irNvUaf5Z3Yu-hdtU)
Step 2 – Connect to PioneerNet
Click on “PioneerNet” and then click "Connect" to connect to our Wi-Fi.
![](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NDAzNzE0ODQ5MSwiZG9tYWluIjoicG9pbnRwYXJrLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.NnsXN_dn-iLUd1Uz8x8a3WfTINA6gJj2Aw_l4LKaJb4)
Step 3 – Log in
In order to use our Wi-Fi, you’ll need to log in using your University account information. It’ll ask you for a username and password, which should be the same as what you use to log into University computers and your email without the @pointpark.edu.
![](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NDAzNzE0ODQ5NCwiZG9tYWluIjoicG9pbnRwYXJrLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.DXg7RZVveyemC2PBv4ETCHONkDE0xgT7G-z3cCfaHXo)
Step 4 – Continue connecting
Finally, you should get a message that pops up and looks a little something like this:
![](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NDAzNzE0ODQ5MiwiZG9tYWluIjoicG9pbnRwYXJrLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.I57T9tDO36wD5LI0ICq4RCsYTxSrPc-DkdxrOBXPLaw)
All you need to do is click “Connect” to let your computer know that you know which network you're connecting to.
Step 5 – Enjoy
That’s it! You should now see that your computer has a secure connection with our “PioneerNet” Wi-Fi network.
If you still need assistance, feel free to submit a ticket by heading here, emailing us a helpdesk@pointpark.edu, or by calling us at 412-392-3494.